Commercial Products Sales Manager at Marie Stopes

The Function

Marie Stopes Kenya (MSK) has been operational in Kenya for 35 years. It is the largest provider of family planning services in Kenya and offers life-saving and life-enhancing services to men and women of all ages through a range or sexual and reproductive health service through its own clinic outlets, a network of franchise outlets branded Amua, and the marketing of RH commodities. In addition MSK has an MCH 24 bed nursing home in Nairobi. All these channels of service provision are intended to:

• Reach high numbers of clients with RH services
• Generate an income that results in sustainability and profitability of the network
• Set an example in quality of care to other providers

For sustainability, much of MSK’s work runs on a commercial basis. Marie Stopes Kenya is looking for an experienced Commercial Products Sales Manager to contribute to MSK’s sales objectives. Your responsibilities include supervising the sales team and building long-term client relationships.

As a Commercial Product Sales Manager, you should use your creativity and thorough knowledge of sales processes to provide innovative ideas for business growth. Communication and team management skills are also essential for this position. Ultimately, you should aspire to develop and maintain successful relationships with large, distributed customers.

Key Responsibilities

• Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
• Monitor and analyse performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients’ needs
• Liaise with Marketing and Product Development departments to ensure brand consistency
• Collaborate with the MSI London Support office to introduce new product lines and ensure sales team members are on board

Experience

• Proven work experience as a Commercial Products Sales Manager in FMCG environment.
• Experience managing a high performance sales team
• Knowledge of CRM software and Microsoft Office Suite
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Strong communication and team management skills
• Analytical skills with a problem-solving attitude
• Availability to travel as needed
• Qualifications and Training (essential/desirable)
• BSc degree in Sales, Business Administration or relevant field

Personal Attributes

• Pro choice
• Approachable with strong interpersonal & listening skills together with the ability to empower their team
• Strong results orientation with a proven record of delivering targets
• The highest levels of integrity, strong ethical attitude
• Excellent leadership and management aptitude leading diverse teams at a distance.
• Strong commitment to the goals and vision of the Marie Stopes
• Interest in public health, particularly sexual and reproductive health.
• Flexibility to operate in a changing environment.

Behaviours and Values:

Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.

Work as One MSI

You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others.
You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.

Show courage, authenticity and integrity

You hold yourself accountable for the decisions you make and the behaviours you demonstrate.
You are courageous in challenging others and taking appropriate managed risks.

Develop and grow

You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective.
You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always

You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role.
You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.

Leadership

You inspire individuals and teams, through situational leadership, providing clear direction.
You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline.
You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team.
You articulate a vision of the future which inspires and excites others.

The subject of the email should read Commercial Products Sales Manager.