Chief Of Staff at Ten Senses Africa (TSA)

About the Role

The Chief of Staff (CoS) will be instrumental in the running of the Office of the CEO. They will be supporting the implementation of operational objectives and working closely with the Office of the CEO to ensure the various business functions are running smoothly.

Duties and Responsibilities

Operations

• Maintains customer confidence and protects operations by keeping information confidential
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Validate resource requirements and develop cost estimate models
• Suggest changes to senior management using analytics to support your recommendations
• Maintain office supplies inventory by checking stock to determine inventory level in addition to anticipating needed supplies
• Maintain management information systems (manual or computerised)
• Using content management systems to maintain and update websites and internal databases
• Ensure operation of equipment by completing preventive maintenance requirements and troubleshooting

Executive Support

• Be mindful of the CEO's time and maintain his schedule by routing correspondence planning and scheduling meetings, conferences, teleconferences, and making travel arrangements
• Represent the CEO by attending meetings in his absence
• Provides historical reference by developing and utilizing filing and retrieval systems as well as recording meeting discussions
• Prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management

Research and Reporting

• Study current system capabilities and practices then design and recommend modifications and improvements
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies

Project Management

• Define project requirements by identifying project milestones, phases and elements. This includes forming project teams and establishing a project budget
• Monitor project progress end-to-end by tracking activity, resolving problems, publishing progress reports and recommending actions
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Delegate work as and when necessary to ensure successful completion of projects

Desired Candidate Profile

Does this sound like you?

• You have a Bachelor’s Degree in legal, finance, business management, agribusiness, project management or Psychology
• You have 3 to 9 years of relevant work experience
• You are extremely organized with strong time-management skills
• You have great experience with Microsoft Office
• You are a great communicator, both written and verbal
• You have the ability to impact operations and effect change without being confrontational
• You have amazing relationship building and management skills
• You love travelling and meeting new people (about 80%)
• You are detail oriented, analytical and inquisitive
• You are able to work independently and in a team
• Experience with Software Design & Maintenance is a huge plus
• You are a big-picture thinker and have great forecasting skills
• You are able to work well under pressure and have fantastic problem-solving skills