BSS Engineer at Safaricom Kenya

Job Details

We are pleased to announce the following vacancy in the Regional Network Implementation and Operations (RNIO) Dept within the Technology Division. In keeping with our current business needs, We are looking for a person who meets the criteria indicated below;

Reporting to the Team Manager, Regional Network Operations. The position holder will be responsible for Network elements fault clearance to ensure availability of 99.99%, SUR of less than 15 min per week, average NUR of less than 10min per week , and proper preventive maintenance of the BSS network, transmission equipment’s and the related power supply in owned sites.

Key Responsibilities

• Define and maintain a supplier and technology strategy for the OSS and QC systems;
• Network element fault clearance.
• Perform proper preventive maintenance of all network elements and document results for owned sites on a monthly basis.
• Ensure proper site acceptance.
• Ensure proper contractors control.
• Proper works Orders execution.
• Proper use of defined processes and procedures in daily work
• Conduct risk assessments at agreed intervals across information processing sites
• Fault clearance measured by “Remedy” reporting tools:

• 30min - Critical faults
• 60min - Major faults
• 4 hours - Minor or non-service affecting faults.
• Eliminate all repeat failures within the allocated cluster

• 100% of all owned sites attended to for routine maintenance and all elements deteriorated worked on and results documented on a monthly basis in the FO PM DB.
• Weekly reporting on all sites visited for PM and issues identified
• Eliminate all repeat failures by ensuring
• Newly accepted sites to be 100% functional.
• All ENVA alarms connected

Job Requirement

• Degree in Electrical and Electronics Engineering (or related technical field) from are recognized university / institution with a bias in Telecomm with at least 2 years’ experience in GSM or related field.
• Must be able to work with minimum supervision

• Valid driving license with AA certification