Assistant Librarian at Kenya Red Cross Society

Job Summary

Library assistant is responsible for sorting and shelving books according to their categorization, assisting customers/learners with internet access and ensuring their technical needs are met.  He/She also manages inquiries over the counter, via email or telephone among other duties.

Responsibilities

• Helping learners/customers locate books or find material online.
• Checking books in and out at the front desk.
• Sorting and shelving books according to their categorization
• Register new customers and maintaining and updating customer profiles.
• Maintaining records of books taken out (borrowed) and books brought back.
• Cataloging new arrivals
• Assisting customers/learners with internet access and ensuring their technical needs are met.
• Organizing the repair of damaged books
• Inspecting the condition of books before and after check out to ascertain any damage on behalf of the customer.
• Managing inquiries over the counter and via email or telephone
• Assisting with Library events and reading sessions
• Managing payments of fines
• Cataloging audio visual material and other mediums
• Settling any disruptions or disturbances in the Library
• Any other duties as may be assigned by management

Qualifications

• Bachelor’s Degree (Library and information Science/Records management and information technology)  or  any other related in that field
• Experience in customer service role
• Strong IT skills and familiarity with use of databases and the internet
• Outstanding organization skills and presentation skills
• Attention to detail and good problem solving ability
• Ability to work under minimum supervision