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  • Posted: Oct 11, 2019
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    At Alternate Doors we pride ourselves on ensuring both the Employers and the job seekers get what they want in the most professional and efficient manner. ( HASSLE-FREE). As a client(Employer), we believe in ensuring we understand your business and your needs so that we can get the best candidates available for your business, and we will use any means ne...
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    Automotive Service Advisor

    Job Description

    Our Client in the automotive industry is currently looking to hire a Service Advisor – Automotive.


    • Greet customers when they arrive at the parts and service center, schedule service appointments and direct them to an available mechanic
    • Consult with mechanics about necessary repairs and possible alternatives to expensive work
    • Writing service orders and descriptions of problems and repairs in job cards
    • Provide customers with in-depth information about the repairs that will be done to the vehicle
    • Answer questions about service outcome (after consulting with mechanic if necessary)
    • Estimating the cost and time needed for repairs
    • Handling customer concerns, comments and complaints
    • Manage and oversee the service center’s workflow and scheduling
    • Call customers to inform them of changes in service, or to let them know when their vehicle is ready for pick-up
    • Inspection and scrap metal collection
    • Test driving the vehicles to confirm service repairs


    • Diploma in mechanical engineering
    • At Least 2 – 3 years work experience with extensive knowledge of automotive industry and parts
    • Excellent communication and organizational skills
    • Well groomed and highly presentable
    • Ability to communicate equally well with mechanics, customers and senior management
    • Experience in interacting with insurance assessors

    Method of Application

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