Restaurant Supervisor at Alternate Doors

Job Description

Responsibilities

• Prepare the weekly rotas, ensuring adequate staffing of the restaurant at all times
• Supervise and assist the restaurant staff on a daily basis.
• Assist with processing the daily cash sheets in conjunction with other supervisors and managers
• Assist in the planning and co-ordination wine list/cocktail/food menus with the management team
• Respond to guest queries (telephone and in-person)
• Take note of all queries from prospective guests and channel information to the relevant person(s)
• Take down all reservations and share the information with all concerned to ensure seamless delivery of service
• Conduct daily briefs prior to each and every service and liaise with Chef to be aware of any special dishes and/or missing items
• Work with other supervisors to coordinate all aspects of stock deliveries and keep accurate and up to date records.
• Regularly liaise with F&B manager and other supervisors to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date.
• Administer and maintain, with the F&B Manager
• Be responsible for the cellar and stock storage areas, ensuring they are secure, neat and clean at all times.
• Liaise with the other managers to ensure tight stock control and budgeted margins are achieved.
• Assist with weekly ordering so as to ensure that stock levels are maintained and any special order for functions are placed in a timely manner.
• Advise customers on all F&B choices and ensure the restaurant staff have similar product knowledge
• Assist with the training of Restaurant staff including holding annual performance reviews

Qualifications

• At least a Diploma in Hospitality Management or related field
• Must have 3 – 5 years of successful, operational management experience in a restaurant environment.
• Excellent communication, interpersonal, and conflict resolution skills.
• Demonstrated achievement in staff selection, coaching, and development.