FULL Cloud Support Engineer at Bliss Healthcare

Reporting Supervisor- General Manager- IT Infrastructure

JOB REQUIREMENTS

• Learn and use groundbreaking technologies
• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
• Interact with leading technologists around the world
• Work directly with Amazon Web Service and Azure architects to help reproduce and resolve customer issues
• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve our services
• Drive customer communication during critical events
• Experience as a Systems Administrator working with Linux, Unix or Windows.
• Has advantage of working in a highly distributed virtual environment.  Since you’re working in the Cloud,
• Comfortable with networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing.

MINIMUM QUALIFICATION

• Must have demonstrated proficiency in these areas:
  • Systems administration (Linux and/or Windows Servers)
  • Networking (DNS, TCP/IP)
• Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.”

EXPERIENCE

• Experience deploying Applications to AWS or Azure cloud environments.
• A hands-on person ready to work immediately.
• Experience working with customers
• Experience analyzing, troubleshooting, and providing solutions for technical issues
• Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
• Some programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
• Experience managing full application stacks from the OS up through custom applications