Account Assistants at Karen Hospital

Ref No.  FAA/02/2022

RESPONSIBILITY

CASHIERING.

• Receipting all types of monies from clients i.e., in and outpatient walk-ins, and for any other services.
• Banking the day’s collections with the treasury.
• Billing all procedure done and items used
• Finalizing invoices
• Sending pre-authorizations to insurances for day case procedures
• Explaining to patients their bill
• Invoice booking for doctors
• Producing reports e.g. un-finalized report, finalized report, outpatient un-finalize, amount spent per patient

 ADMISSIONS

• Filling in all the required documents i.e., admission papers, insurance Preauthorization, claim forms and NHIF forms where necessary.
• Notifying insurance companies on admission of their clients through calling
• sending through email and fax preauthorization to insurance companies.
• Following letters of undertaking.
• Writing deposit top up letters to self-paying patients/relatives.
• Ensuring that all patients pay the required deposit at the time of admission for any arrangements they are authorized by the right authority.
• Admitting the patients in the system with the correct date and type of accommodation.
• Giving the patient any information they require knowing.

DISCHARGES

• Confirming that all relevant documents are provided at the point of discharge i.e. letters of undertaking from the insurances and corporates, NHIF documents from the patient/relatives, discharge summaries from the care management and    doctor’s invoices.
• Finalizing all the patients’ bills effecting NHIF where applicable and also giving discounts.
• Seeking for extension from the insurance companies and corporates     where the bill exceeds the amount in the undertaking letter.
• Ensuring that all self-paying patients clear the bills before they are discharged or the undertakings are done by the authorized staff.
• Ensuring that all patients who are supposed to sign the bills before discharge do the same

REGISTRATION:

• Confirmation of mode of payment
• Confirming validity for insurance or corporate patients
• Opening of new file
• Retrieving of old files
• Activation of patients
• Issuing of appointment cards
• Any other duties assigned by the direct supervisor, senior accountant or senior management from time to time.

QUALIFICATION

• CPA PART ONE
• Proficiency in Microsoft office
• One year of relevant experience in a hospital setup is an added advantage.