Account Executive at The Digital Monkeys

Key Responsibilities:

As an Account Executive, you will work closely with our account management team to support various client accounts. Responsibilities include:

• Communicating with clients to gather project requirements, provide updates, and address inquiries.
• Assisting in the development and execution of digital marketing campaigns.
• Conducting market research and analysis to identify industry trends and opportunities.
• Collaborating with all teams such as creative, social media, and analytics to ensure timely and successful project delivery.
• Monitoring campaign performance metrics and preparing reports for clients.
• Contributing innovative ideas and strategies to enhance client satisfaction and campaign effectiveness.
• Continuous Learning and Development.

Key Performance Indicators:

KPI

Weight

Client Satisfaction

25%

Attentiveness & Responsiveness to Client Concerns

20%

Continuous Learning and Development

20%

Teamwork

20%

Compliance with Company systems and policies

10%

Supplier Satisfaction

5%

Key Competencies:

Qualifications:

• Bachelor’s degree / Diploma in Marketing, Business Administration, Communication, or related field.
• Strong written and verbal communication and presentation skills.
• Exceptional organizational and time management abilities.
• IT Savvy
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous ship or coursework in marketing, advertising, or digital media is a plus.

Skills:

• Client Relationship Management
• Project Coordination
• Team Collaboration
• Market Research and Analysis; Data Analysis and Reporting
• Creative Problem-Solving