Account Manager at The Digital Monkeys

Key Responsibilities:

The mission for this role in our Company is to enhance efficiency in service delivery and cross-functional collaboration, ensure high-quality work is delivered to clients, enhance customer relationships and retention, and grow client revenue. Responsibilities include:

• Communicating with clients to gather project requirements, provide updates, and address inquiries.
• Leading the development and execution of marketing campaigns based on the clients needs.
• Conducting market research and analysis to identify industry trends and opportunities.
• Collaborating with internal teams such as creative, digital and finance to ensure timely and successful project delivery.
• Monitoring campaign performance metrics and preparing comprehensive reports for clients.
• Developing and implementing innovative ideas and strategies to enhance client satisfaction and campaign effectiveness.
• Committing to continuous learning and professional development.

 Qualifications:

• Bachelor’s degree or higher in Marketing, Business Administration, Communication, or a related field.
• Strong written and verbal communication and presentation skills.
• Exceptional organizational and time management abilities.
• Proven ability to work independently and as part of a team in a fast-paced environment.
• 3 - 5 Years experience in marketing, advertising, or digital media, with a track record of successful client account management.
• You have an expert understanding of digital marketing key figures, reporting metrics, delivery and analysis and excellent analytical skills and an affinity for data and trends.
• Strong understanding of the competitive digital landscape across Search, Social, Native and Display.