Unity Homes is a Kenyan-based real estate development company. Our aim is to create happy, beautiful communities, by providing professionals and their families with affordable, investments grade and high quality homes. Our current project is,Unity West, a residential estate in Tatu City, Nairobi. The low rise estate of 384 houses, is currently under construction. Visit our website for more information
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Minimum of a Diploma in Front Office Management/Public Relation/ Customer care
Minimum One year experience in comparable position/roles
Excellent written and verbal communication and interpersonal skills.
Good planning and organisational skills.
Adept in Technology – proficiency in google drive
Ability to multi-task and work independently.
Job Summary :
Welcome visitors, understanding their needs and taking appropriate action to ensure excellent customer service
Answer and direct phone calls to the appropriate internal clientele
Provide basic and accurate information; in person or on the telephone and answer or refer inquiries.
Maintain cleanliness and orderliness of the reception area, meeting areas, offices and general welfare facilities.
Ensure all dispensers in reception, office and boardroom areas are all full and refreshments are available for scheduled meetings.
Maintain office and kitchen supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies to ensure supplies are available and organised at all times.
Update calendars, schedule meetings, boardroom booking and organise refreshments if need be for specific meetings.
Develop and maintain robust administrative systems on records management and office supplies
Work with relevant stakeholders to plan and execute local, regional and international travel and accommodation arrangements for staff and visitors including visas and work permits, etc
Coordinate and oversee the administrative function and any outsourced services of the organisation including management of the office premises, facilities and all office supplies, equipment and property and ensure safety in the workplace and provision of working tools.
Ensure business permits are renewed and displayed as required
Maintain office security by following safety procedures and controlling access via the reception desk.
Perform other clerical receptionist duties such as filing, photocopying, letter writing and minute writing for HODs as may be requested.
Develop and maintain filing and document control systems for letters, contracts etc for support departments.
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