Assistant Credit Controller (Credit Control) at Aga Khan Hospital, Mombasa

Assistant Credit Controller, Credit Control – (2200005T)

Job Purpose:

The Assistant Credit Controller is charged with the responsibility of supporting the Credit Controller in the activities of the credit control office. He/She will assist in ensuring that all amounts for services rendered during clients’ hospital stay are appropriately secured through proper documentation from corporate clients or fully collected if under individual management.

Responsibilities:

• Assist the Credit controller in overseeing activities of the Department.
• To review In-patient balances for the Intensive care unit, High dependency unit, Coronary Care Unit, Cardio-Thoracic Intensive Unit & and all other long-stay patients’ bills.
• Responsible for the proper running of packages in place and ensuring that amounts not covered under packages are collected from the patient prior to discharge
• To assist in the raising of Credit and Debit notes and other bill adjustments
• Verification of Payment Vouchers for outsourced services provided to the In-patients.
• Ensure all corporate letters of guarantee and extensions are received on time.
• Ensure the discharge process for patients is both effective and efficient.
• Ensure all NHIF admissions are notified, patients updated on the requirements for a claim during admission, and that claims are correctly linked before discharge and submitted to Debtors Department on time.
• Management of NHIF Rebates and NHIF Preauthorization
• Participate in all team efforts as departmental needs arise.
• Perform any other tasks as may be requested by management from time to time

Qualifications and Skills required:

• Bachelors’ degree in Accounting option or equivalent
• CPA (II) or Equivalent
• Skills in Credit & Debt Collection Management and Financial counseling
• At least 2 years of experience in a similar role in a busy Credit Control setting preferably in a Hospital set-up
• Skills in MS Office – MS Excel, MS Word, MS Powerpoint, etc.
• Excellent leadership skills with advanced analytical and problem-solving skills
• Excellent Customer Service and people management skills including good negotiation Skills
• A team player with a positive attitude towards work and other members of the team
• Excellent interpersonal and communication skills including telephone handling skills
• Ability to work under pressure
• Ability to work long hours with minimal supervision, has initiative and is proactive
• Good grooming and self-presentation.