Assistant HouseKeeper at Amref International University (AMIU)

Primary Purpose

This position is responsible for ensuring safety and security in the hostels and adhering to policies regarding hostel residency.

Principal Responsibilities.

• Responsible for enforcing policy regulations relating to visiting hours to ensure strict adherence to timekeeping.
• Responsible for safety and security in the hostels and protection of students by ensuring safety standards are upheld.
• Handle all emergency cases during service hours and report them to the housekeeping lead or security in charge, obtaining the help needed.
• Recommend changes in the hostel operating procedures and equipment to reflect better security or protective methods.
• Handle students’ issues when concerns are raised within the hostels.
• Report any unusual events or misconduct within the students or staff to the Housekeeping Lead for necessary measures.
• Patrol and ensure running water is turned off, misplaced, or property requiring maintenance and repairs is attended to.
• Ensures all security lights are in proper working condition and report on those that require repairs or replacement.
• Perform any other reasonable requests as assigned by the supervisor.

Qualifications

Education, knowledge and experience

• Diploma in institutional management/housekeeping or equivalent.
• At least  3 year of experience in the Hospitality industry.
• Knowledge of the operations of a university will be an added advantage.

Skills and Competencies

• Must have basic housekeeping skills.
• Knowledge of safety and sanitation regulations
• Knowledge of intermediate clerical, operational or customer service skills acquired through education, experience or on-the-job training.
• Excellent interpersonal and customer care skills.
• Good verbal and written communication skills.
• Must be result-oriented, self-driven, articulate, and proactive.
• Must have the ability to make quick and sound decisions.
• Accommodative and adaptive to new changes and regulations.
• Flexible and able to handle multiple concurrent tasks, work with speed and under pressure.
• Ability to work independently as well as part of a team.
• Ability to prioritize workload and work with minimal supervision
• Quick learner willing to go the extra mile