Assistant ICT Manager at Co-operative Bank of Kenya

Our Client, a medium-sized deposit-taking Sacco, wishes to recruit a suitably qualified person for the position of Assistant ICT Manager. Reporting to the ICT Manager the individual shall have the following duties and responsibilities.

Duties and Responsibilities:

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Set up equipment such as laptops, data projectors, sound systems and other specialist ICT equipment, ensuring that systems are ready for use when required
• Set up new users' accounts and profiles and deal with password issues
• Give support to users
• Perform checks to ensure that WAN and LAN connectivity is maintained at all times
• Maintain an up‐to‐date inventory of ICT software and licenses
• Support the implementation of MIS solutions as required.
• Assisting the ICT Manager in ensuring adequate controls for the security of information.
• Developing and implementing preventative maintenance plans for computer and communications equipment and network infrastructure in liaison with the ICT Manager.
• Participating in developing and managing business continuity plans and data security for the entire organization.
• Adhering to the ICT policy and suggesting changes in line with best practice.
• Any other duties as delegated by the supervisor.

Qualifications and Experience:

• Bachelor’s Degree in Computer Science or Information Technology
• Relevant ICT experience of not less than 3 years in the financial services industry, preferably in a Sacco society.

Minimum working experience with the following:

• Microsoft Dynamics Nav for Saccos with agency banking functionality
• Databases (SQL server)
• Security applications
• Management of various ICT systems in the Sacco industry

Skills and Competencies

• Excellent communication and interpersonal skills
• Strong command of written English
• Good presentation and reporting skills
• High level of integrity
• Demonstrated organizational skills including ability to prioritize tasks, manage time and multitask in a busy office environment

Personal Attributes

• Qualified candidates will be expected to possess the following:
• High degree of personal integrity
• Excellent problem-solving ability
• Excellent analytical, communication, presentation and reporting skills.
• Sound judgment and decision making together with planning and organizational skills.