Baggage Instructor at Kenya Airways

Brief Description        

Organize, conduct &evaluate training & development programmes to enhance organizational andindividual performance of operational personnel and commercial customers

Detailed Description        

• Develop and review baggage handling training program for conformance to industry standards and regulations
• Conduct a training needs analysis to address training gaps
• Develop a training schedule to facilitate effective planning of programmes
• Liaise with relevant stakeholders to enable smooth coordination of training
• Conduct training programs in accordance with the approved syllabi\curriculum to ensure staff gain knowledge and the skills to perform their roles
• Prepare administer, mark examination and communicate results
• Prepare reports on all trainings conducted to enable continuous evaluation of programmes and facilitate decision making
• Submit training records that are complete and accurate within the stipulated timelines
• Monitor and evaluate implementation of training to ensure effective transfer of skills and identify further training needs to continuously improve performance (level 3)
• Organize training logistics including learning materials and venue arrangements
• Issue certificates/transcripts to qualified participants to ensure compliance with KQ Standards and procedures
• Deliver commercial training programs to contribute to the achievement of revenue generation
• Maintain competency qualification and where required, certified in both the subject matter required to deliver
• Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas
• Act as a subject matter expert for the business with regards to baggage handling and world tracer issues
• Create a learning culture by always engaging learners and managers.

Job Requirements        

• Bachelor’s Degree/Higher Diploma/Diploma
• Baggage Handling training
• World tracer Managements training
• Instructional Techniques
• Instructional Design Five(5) years in operations with three (3) years in supervisory role in baggagehandling

Additional Details        

• Excellent communication,interpersonal and presentation skills
• Leading self
• Instructional design anddelivery skills
• Motivational skills
• Proficiency in officeproductivity skills

External End Date        03-Oct-2023