Bartenders at Bollard Consulting Limited

Key responsibilities

• Have good working knowledge of all items, including wines, Champagnes, cocktails, beverages and bar food in the Bar and to be able to make appropriate recommendations
• Prepare and serve beverages according to the standard required.
• Set up, stock, clean, and maintain the bar and beverage preparation area.
• Take food and beverage orders from guests, up selling wherever possible.
• Follow standard recipes and minimize waste to help ensure that the outlet’s beverage cost is in line with budget.
• Be flexible wherever possible in meeting special requests from guests for specific beverage preparation methods and ingredients.
• Utilize the outlet point-of-sales system as prescribed. Computes bills, accepts payments, and performs cashier duties.
• Verifies cash received and credit card validity, adhering strictly to finance policies and procedures.
• Handle all payment methods correctly; all cash collected during service to be handed to the appropriate person at the end of the shift.  
• Always maintain the assigned station/section in a clean and orderly manner.
• Responsible for inventory-taking as required.
• Serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Qualifications

• Certificate In Food and beverage service from a recognized institution
• At least 2 years experience as a bartender in reputable establishment required.
• An operational knowledge and proficiency in Point of Sale System an asset 
• Punctual and available to work extra hours when necessary
• Excellent written/verbal communication and interpersonal skills  
• Good wine knowledge helpful as well as liquors. 
• Strong guest service orientation