Branch Manager at Stellar Human Resource Solutions

Role Description

• Our client in the Micro Finance Industry is seeking to recruit a branch manager. This is a full-time on-site role based in Nairobi, Kenya.
• The Branch Manager will be responsible for overseeing the operations and performance of the branch, ensuring effective implementation of microfinance strategies, and maintaining high-quality customer service standards. They will also be accountable for achieving branch targets and managing a team of staff members.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Proven managerial experience in microfinance operations
• At least 3-5 years work experience in a similar role.
• Sound understanding of microfinance principles, practices, and methodologies.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in computer applications, including MS Office and banking software.
• Knowledge of regulatory requirements governing microfinance institutions.
• Ability to work effectively under pressure and meet tight deadlines.
• Commitment to ethical standards and integrity in all aspects of work.