Business Development Officer, Bancassurance at Liberty Life

Job Summary

• The role holder will be responsible for enabling the fulfilment of clients’ needs through product understanding and driving sales within the bancassurance channel on business acquisition opportunities.

Key Responsibilities

• Identify bancassurance business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
• Drive achievement of the annual, quarterly and monthly production budget targets.
• Manage quality of business, productivity and overall sales performance
• Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to banks and prospective clients.
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Conduct continuous product training for assigned bancassurance agencies
• Manage and maintain existing bancassurance client relationships to identify opportunities for cross selling, areas of growth and new business acquisition.
• Exploit synergy with other Group companies to grow business
• Liaise with internal departments to ensure customer instructions are executed within the set timelines to enhance levels of customer satisfaction, increase sales opportunities and thereby maximize revenue for the organization
• Manage direct sales relationships through assigned banks
• Actively monitor customer preference and enhance business retention by offering solutions and services that meet or predict the existing clients’ future needs
• Ensure credit control policy is adhered to in respect to business onboarded
• Prepare timely, accurate, informative reports on performance of the distribution channel
• Ensure the company works only with properly licensed bancassurance agencies with ethical practices
• Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and efficient way for delivery of the department’s objectives
• Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
• Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.

Qualifications

• Bachelor’s degree in Marketing, Insurance, Economics, Actuarial Science or other business related discipline
• Progress towards Diploma in Insurance (ACII or AIIK), (at least 3 papers or equivalent)

Experience

• Minimum 3 years’ experience in the insurance industry

Competencies

• Sales and marketing skills
• Insurance product knowledge
• Stakeholder management skills
• Understanding of insurance operations and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts
• Knowledge of bancassurance operations
• Delivering results and meeting customer expectations
• Following instructions and procedures
• Coping with pressures and setbacks
• Relating and networking
• Analyzing
• Working with people
• Applying expertise and technology
• Learning and researching
• Presenting and communicating information
• Adhering to principles and values
• Achieving personal work goals and objectives