Capacity Development and Programme Quality Manager at Christian Blind Mission (CBM)

Main Tasks

Capacity Development

• Capacitate and guide country offices to ensure partnership policies, programme standards, policies and procedures are understood and implemented at country level.
• Capacitate country office and regional staff on adoption, utilisation and compliance with monitoring, evaluation and learning tools.
• Lead in development of programmatic capacity development materials, manuals, assessment tools and ensuring its implementation in the region; and supporting the development of guidance and tools on specific areas on partner organziation development.
• Develop plans to mentor and coach country Programme staff to build their capacity to enable them to develop excellent reports and other documents.
• Support roll out of organisational capacity strengthening sessions targeting regional and country office programme staff, providing technical assistance where necessary.
• Contribute to quality assurance and continuous quality improvement of project tools, methodologies, and approaches.
• Strenghten capacity of country offices in quality reporting. Ensure reports generated by each country office are timely and of a high quality and that the data can be validated.

Partnerships

• Review and ensure quality checks of the development of new partnerships at the country level. Provide Regional Programme Manager with adequate information and or recommendations based on evalution of performance of partnreships to facilitate their approval in accordance with CBM’s delegated authority levels.
• Provide technical support to country offices in adoption of partnership management tools through regular training and sensitization of program staff.
• Support country offices in bi-annual review of partnership assessment action plans ensuring partnership gaps are addressed.

Program Development Support

• Support country offices in concepts and proposals development, and other program development documents when assigned as part of proposal teams.
• Support assessments and program design workshops as needed ensuring strategic alignment with initiatives, country and regional priorities.
• Provide other proposal development support to in collaboration with Program Development Team and as directed by the Regional Programmes Manager. This may include in-country support whenever needed.

Knowledge gathering and sharing

• With Regional Advisors, Inititatives and technical leads, ensure best evidence in programming in the countries in the region is collated, and promote and document peer-to-peer learning and good practises; disseminate this learning across countries and to the wider CBM through agreed channels.
• Facilitate exchange and learning on programme issues and best practises between countries, with other regions and with other CBM stakeholders.
• Guide Country Offices in their work with partners to gather and share quality and timely project information and content to support CBM’s internal and external communication, enabling demonstration of impact.

Requirements - i.e. education, professional experience, languages, methods, competencies, personality traits…**
Relevant academic degree (e.g. development studies, social sciences);

• Professional experience of at least 10 years in a development context with at least 3 years in a similar position, and a track record of successfully overseeing large inclusive development and/or humanitarian programmes in collaboration with national partners.
• Good knowledge of international mainstream development and development-related trends; expertise in disability inclusion is a strong asset.
• Extensive experience in participatory approaches, sustainability, partner capacity development, monitoring and evaluation, quality assurance, and accountability;
• Excellent managerial qualities with regard to results based, project cycle management and financial management.
• Excellent leadership, prolific networking and communication skills;
• Proven track record in skills transfer and capacity development, with strong coaching abilities.
• Experience of working with persons with disabilities or promoting disability rights a distinct advantage.
• Experience in working with various government/bi-lateral/major institutional donors.
• Proven good organizational and coordination skills as well as a high level of autonomy and flexibility.
• Willingness to travel frequently in the region.
• Commitment to CBM’s mission, vision and values.
• English (professional proficiency)
• Good knowledge and experience of using MS Office Database management
• Project planning and review tools
• Knowledge in Ms Navision and Ms Sharepoint solutions
• Experience with use of virtual collaboration/ e-learning software such as GoToMeeting and Teams.