Chief Medical Officer and Associate Dean Clinical Affairs at Aga Khan University (AKU)

Job Purpose:

• The Chief Medical Officer and Associate Dean Clinical Affairs will provide oversight on medical governance, ensuring quality, appropriate delivery of medical services at AKUH-N and advising the executive on medical matters to achieve safe patient care in association with the education and research programmes of the University.

Responsibilities

Strategic Leadership 

• Participate in the strategy planning of the division as well as facilitate services across the division that has a significant impact on the performance or business outcome of the organization or sub- functions in the organization;
• Participate actively in long term (5 years or more) planning within clearly defined policies, principles and objectives to facilitate work across the organization;
• Identify external developments to take advantage of changes in the long-term within broad area of responsibility;
• Evaluate risk and business trade-offs and update develop the optimal business solutions and results.

Medical Care Coverage

• Planning for adequate medical staff availability in patient care areas;
• Recruiting, credentialing and privileging medical staff;
• Chair of the credentialing committee.

Medical Governance

• Guide the development, approval and implementation of specific clinical practice and patient care related policies and procedures;
• Serve as a key bridge between clinical care and education and research in the process of developing, implementing and interpreting policies, programmes and activities;
• Chair of the joint staff committee;
• Monitoring performance of medical staff;
• Establish terms of reference and credentialing criteria for each faculty position with quality performance indicators for clinical practice, education and research activities;
• Ensuring quality, appropriate delivery of medical services at the AKUH-N and advising the executive on medical matters, to achieve safe patient care.

Quality and Patient Safety

• Planning and setting priorities for hospital wide quality improvement and patient safety activities;
• Monitoring clinical activities and adverse events;
• Proposing and assigning improvement actions to relevant clinical or managerial stakeholders and/or committees;
• Review patient complaints and ensure a satisfactory resolution thereof with proper corrective and preventive actions;
• Establishing systems and methods for reviewing the quality and appropriateness of clinical care and other health-related services;
• Ensuring continuing professional development and medical education.

Academic Research for Undergraduate Medical Programme

• Provide support to the work of the Associate Dean, Medical Education and the curriculum committee as well as other educational committees;
• Ensure the provision of hospital resources to support education and research programmes including teaching space, appropriate access to patients, on-call accommodation etc.;
• Coordinate the activities of the Faculty within the Hospital;
• Development of Awards process;
• Participate in curriculum implementation;
• Supervise student projects;
• Conduct research.

Stakeholder Engagement

• Representing the hospital at professional forums, regulatory bodies and other healthcare organizations;
• Maintain and monitor changing regulatory, social, economic and political factors that affect healthcare;
• Participate in activities of the professional and regulatory bodies;
• Liaison with the relevant organizations in medical related matters.

Requirements

Qualifications & Skills required:

• Postgraduate degree in medical specialty;
• Appointable as Assistant Professor or higher;
• Ten years specialist medical practice, clinical credibility and at least three years of service as Department or Section Head;
• Proven leadership experience in healthcare administration or medical education and articulating a philosophy of quality improvement;
• Strong negotiation and conflict resolution skills;
• Evidence of excellent communication, problem-solving, and change management skills.