Chief of Staff at Tushop

Key Responsibilities:

• Work closely with the CEO to understand, review, and support the company’s strategic goals and priorities – as they fit with the company’s vision and mission.
• Identify and prioritize key initiatives and opportunities, and develop work plans to drive their successful execution, in part by ensuring effective team alignment, buy-in, and ownership.
• Develop and implement operational processes, systems, and structures including OKRs to build on the company’s foundation to better effect scale and growth.
• Coordinate and manage cross-functional projects and initiatives, working closely with other members of the leadership team and key stakeholders.
• Help manage the CEO’s time and priorities, ensuring that the CEO is working on the most important items for the company.
• Help complete priority items for the CEO to an appropriate level of quality.
• Keep the CEO accountable for commitments, while helping keep reports accountable for results.
• Act as a key liaison between the CEO and other members of the leadership team, facilitating
  communication and coordination.
• Act as a key advisor, thought-partner, and honest critic to the CEO, providing strategic guidance and support on a wide range of issues.
• Support the CEO, Head of Finance, and other key stakeholders and company leaders in collating data and analysis into reports, documents, and presentations (e.g. for board meetings).
• Help manage the company’s external relationships, including with investors, partners, customers, and other stakeholders (including by collating reports and analysis from department heads and generating reports, documents, and presentations).
• Help to identify and recruit key talent to support the company’s growth and success.

The profile we’re likely to hire:

• Bachelor’s degree in a relevant field, such as business, finance, or engineering; MBA preferred
• At least 5 years of experience in a leadership role, preferably in an early stage startup or high-growth environment (or as a management consultant)
• Experience in the e-commerce, retail, FMCG sectors a plus (especially in emerging markets)
• Proven track record of success in driving strategic growth, operations, and execution
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• Strong data analysis skills
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others
• High level of organization and attention to detail, with the ability to manage multiple priorities and projects effectively
• Experience living with emerging markets and economies in general