Chief Operating Officer at Tavoria

Must Haves:

• Minimum 10+ years in senior leadership roles, ideally including direct COO experience or equivalent.
• Master’s in Business Administration (MBA) or equivalent advanced degree.
• Proven experience in operational leadership in healthcare, retail, or franchise-based models.
• Hands-on experience scaling operations in LMICs (Low- and Middle-Income Countries).
• Demonstrated success in leading or collaborating with marketing teams to drive measurable brand and engagement results.
• Leadership in organizations with 20–100+ outlets, with strategic and executional responsibility.
• Strong data-driven decision-making and partnership development capabilities.

Job Responsibilities:

• The COO will lead the organization's operational strategy and execution, supporting growth across multiple regions and service points. This includes:
• Overseeing marketing collaboration to drive brand growth and customer engagement.
• Scaling operations within either:
• Large-scale organizations (100+ locations across countries), or
• Medium-scale organizations (20–100 outlets), with full responsibility for planning and performance.
• Driving strategic partnerships, both internal and external, including public-private partnerships and government/NGO collaborations.
• Managing compliance, quality, supply chain, technology integration, and human resource frameworks for health systems.
• Ensuring the organization meets and exceeds operational KPIs, cost management goals, and service quality benchmarks.