Chief Program Officer at CURE International

PRIMARY OBJECTIVES:

• To ensure the highest quality of care and safety for patients and caregivers
• To ensure a balanced ministry approach and a culture of integral mission 
• To participate in the shaping of CUREs future as a member of the Executive Team
• To lead the implementation and standardization of operating procedures across the network
• To ensure ‘value for money’ in expenditures at each location 
• To fully utilize existing facilities and support facility upgrades 
• To foster a collaborative environment among Executive Directors, encouraging knowledge sharing and cross-hospital learning opportunities
• To lead Executive Directors with intentionality, prayer, and accountability 

ESSENTIAL DUTIES:

• On a day-to-day basis the CPO leads, manages and coordinates the work of the hospital Executive Directors and is responsible for ensuring successful cross-functional coordination between CURE Corporate departments and hospital departments. The CPO is nimble, transparent and thrives in a participatory leadership environment.
• Works to promote and protect an integral mission across the network, which includes evangelism, co-worker discipleship and community engagement.   
• In coordination with the hospital executive director, the CPO leads and manages the scope and relationship with local/country boards, government stakeholders, and partners.
• In conjunction with the President/CEO and the Executive Team, establishes annual hospital and goals, metrics, and objectives and tracks results against these goals.
• Evaluates potential hospital risks, insurance coverages, contingency plans and keeps the risk register up to date.
• Participate in regular Executive Team meetings hosted by the Chief Executive Officer. Raise operational issues for group resolution. Proactively keep the Chief Executive Officer informed as to all significant updates from each of the hospitals.
• Drive CURE’s mission to deliver exceptional patient care in an environment where quality, respect, caring and compassion is the core of our practice.
• Lead the Executive Directors to fully utilize existing facilities through a combined effort of proper staffing, effective leadership, and well-developed community outreach/partnership strategy. 
• Support the development of site-specific strategic plans and represent strategies to the Executive Team for review, consideration, and approval. 
• Lead the standardization efforts of policies, practices, and procedures across the network that result in greater efficiency, effectiveness, and quality of service from each hospital within the network.
• In conjunction with the Human Resources Department, and in support of the Executive Directors, participate in the hiring of key staff (e.g. senior management team members and expatriates) necessary to operate the hospitals. Seek to ensure that new key staff receive adequate orientation and training.  
• Collaborate with the Executive Directors and the Finance team on development of the annual consolidated budgets for the hospitals. Provide high level oversight to, and maintain accountability for, financial management issues, transactions, and reporting at the hospitals.  
• Work closely with the Executive Directors, and the Advancement team, on support-raising activities related, but not limited, to foundations, government and/or other funding sources.    
• In conjunction with the Executive Directors and the Legal team, maintain overall accountability for compliance with all local laws.  Maintain overall accountability for the ongoing legitimacy of each hospital’s legal status in the country in which it is located. 
• Ensure that the Executive Directors do not cause or allow any practice, activity, decision or organizational circumstance that is unbiblical, unlawful, imprudent, or in violation of commonly accepted business practices or professional ethics, or in violation of the Statement of Faith of CURE.  
• Prepare and present regularly to internal and external stakeholders, including CURE’s Board of Directors.
• Establish and facilitate a mentoring and peer learning program for Executive Directors to share best practices, challenges, and innovative ideas for continuous improvement.
• Committed to working cross-functionally to achieve our goals. The PO will be a role model and lead Executive Directors in working collaboratively across the organization to ensure that CURE’s mission is achieved.
• Recommend and support the implementation of an effective impact investment approach to achieve measurable results aligned with CURE’s mission. Work with relevant teams to create and maintain resource investment and evaluation reports for use by CURE CEO, Board, advancement teams, and funding sources.
• To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Healthcare Administration or Healthcare Management, Business Administration or Business Management, or a related field. Master’s degree is highly preferred.  
• Minimum of ten (10) years of cross-cultural experience managing a team of professionals, preferably as a healthcare administrator or hospital operations manager.
• Strong financial acumen, with ten (10) years of experience with strategic planning, business plan development, and annual budget management. 
• Experience as Country Director of Executive Director of a national organization.