Clinic Receptionist/Front Office Administrator at Endocrine Kenya

A busy specialist outpatient clinic in Nairobi’s upper-hill area is looking for a motivated person to fill in the position of Receptionist/Front office administrator

We will be glad to hear from you if you are:

• A self-driven individual
• Customer oriented, neat and with a pleasant demeanour
• Organized and meticulous
• Innovative and industrious
• A team player

Minimum qualifications for this post are:

• Three (3) years working experience in a similar setting
• Diploma in customer care, public relations, or business administration from a recognized iinstitution.
• Degree will be an added advantage.

Job description

• Organize the smooth running of the clinic
• Handle all clinic telephone inquiries and social media communication
• Organize clinic bookings
• Organize hospital schedules for the doctor
• Book and coordinate hospital procedures  
• Coordinate preauthorization for insurance patients   
• Follow up radiology and laboratory results for clinic and hospital patients
• Schedule follow-up visits for hospital patients
• Maintain patient records
• Prepare clinic reports