Commissioner, Business Strategy, Technology and Enterprise Modernisation at PKF firms

About the position

The jobholder shall be responsible for leading the Authority’s digital transformation, enterprise modernisation, and technology-driven innovation and business strategy.

Duties and Responsibilities

• Responsible for KRA’s enterprise-wide digital transformation strategy, driving the adoption of cloud computing, AI, big data, and automation to enhance tax administration and service delivery.
• Oversee the modernization of core IT infrastructure, ensuring scalability, security, and high availability for tax processing and compliance.
• Drive AI-powered tax intelligence, leveraging predictive analytics, fraud detection, and automated compliance enforcement.
• Responsible for enterprise-wide IT governance and cybersecurity, embedding ISO 27001, GDPR, and Kenya Data Protection Act compliance into digital initiatives.
• Oversee the automation of tax administration and risk-based compliance models, integrating machine learning and robotic process automation (RPA) for efficiency.
• Foster a digital-first culture, leading the adoption of self-service platforms, chatbots, and AI-driven taxpayer engagement solutions.
• Provide strategic oversight of Corporate Planning & Knowledge Management, ensuring alignment with digital transformation initiatives.
• Engage and influence policymakers, tax regulators, and international revenue agencies, ensuring alignment with global best practices in digital taxation and overseeing large-scale change management programs.

Person specifications:

• Must have a Bachelor’s degree in either Computer Science, Information Technology, Statistics, Mathematics, Engineering, or an equivalent qualification from a recognized institution.
• A Masters’ degree in a relevant field.
• Must have professional qualification / membership to a professional body(ies) and be in good standing.
• Must have a minimum of fifteen (15) years relevant experience, at least ten (10) of which should be in senior and middle Management levels.
• Meet the requirements of Chapter Six of the Constitution 2010

 Key competencies:

• Strategic leadership skills and negotiation skills.
• Excellent communication and strong interpersonal skills.
• Strong business acumen / business orientation.
• Innovative thinking.
• Organisational skills.
• Resilience and adaptability.
• Critical Thinking and problem-solving.
• Customer-centric Approach.
• Professionalism, ethical judgment and integrity.