Community Liaison Officer at Tana River Sugar

Role Summary

The Community Liaison Officer is responsible for building and maintaining positive relationships between Tana River Sugar Company Limited (TRSC) and the surrounding communities. The role serves as the primary link between the Company, local communities, government agencies, community leaders, and other stakeholders by facilitating stakeholder engagement, managing community grievances, coordinating Corporate Social Responsibility (CSR) programmes, promoting peaceful coexistence, and supporting the Company's social licence to operate.

Qualification, skills and Competencies

• Education: Diploma or Bachelor's Degree in Community Development, Sociology, Development Studies, Public Administration, Political Science, Social Sciences, Communication, Environmental Management, International Relations, or a closely related field. Professional training in stakeholder engagement, conflict resolution, mediation, Corporate Social Responsibility (CSR), or community development will be an added advantage.
• Experience: Minimum of three (3) years' practical experience in community relations, stakeholder engagement, Corporate Social Responsibility (CSR), public relations, social performance, or community development within agriculture, infrastructure, manufacturing, extractive industries, or large-scale development projects. Experience working with rural communities will be highly desirable.
• Technical Skills: Sound knowledge of stakeholder engagement principles, community mobilization, conflict prevention and resolution, mediation, Corporate Social Responsibility (CSR), grievance management systems, government relations, public participation processes, environmental and social safeguards, report writing, project coordination, Microsoft Office applications, and excellent verbal and written communication skills.
• Behavioural Competencies: Strong interpersonal and relationship management skills, excellent communication and negotiation abilities, diplomacy, cultural sensitivity, problem-solving and decision-making capability, planning and organizational skills, integrity, accountability, teamwork, adaptability, emotional intelligence, conflict management skills, and the ability to work effectively under pressure while maintaining positive stakeholder relationships.
• Additional Requirements: Willingness to reside and work at TRSC Farm in Bura, Tana River County; willingness to travel extensively within project areas and neighbouring communities; flexibility to work outside normal working hours where community engagements require; proficiency in English and Kiswahili, with knowledge of local languages spoken within Tana River County being an added advantage; possession of a valid Kenyan Driving Licence will be an added advantage.