Purpose
The consultancy seeks to:
- Understand and establish staff views on issues and gain inputs and guidance into steering human resource processes and strategic direction;
- Enhance APHRC systems to deliver on APHRC’s priorities and mandate;
- Facilitate a process for staff to make their inputs and contribution in internal organization practices; and
- Establish areas where there have been significant changes, areas that have remained the same and areas that have gotten worse.
Deliverables:
- A customized staff satisfaction and engagement survey instrument in line with APHRC’s context and areas identified;
- Conduct an organization-wide survey;
- Survey report to APHRC management and Board HR Committee of findings and recommendations to address areas of improvement; and
- Hold feedback sessions with staff.
The survey scope will cover the following areas:
- Organization context – mission, vision, values, culture, guiding principles.
- Organization systems, policies and practices – HR and business integrity policies.
- Leadership and management style – including supervision.
- Opportunities for training & career development.
- Pay and benefits.
- Work environment.
- The job and working relationships.
- Performance management system.
- Internal communications.
- Work life balance.
- Retention – what will make staff stay at APHRC or choose APHRC over other prospects.
- Induction.
- Soft controls.
Interested consultants should submit their bids not later than July 7, 2023 via email to consultancies@aphrc.org and cc procurement@aphrc.org, with subject line entitled ‘Consultancy for Conducting a Staff Satisfaction and Engagement Survey - 2023’. Only shortlisted candidates will be contacted. The application should be addressed to:
The Human Resources Officer
African Population and Health Research Center, Inc.
APHRC Campus, Manga Close, off Kirawa Road, Kitisuru
P.O. Box 10787-GPO, Nairobi, Kenya.