Consultancy for Conducting a Staff Satisfaction & Engagement Survey at African Population And Health Research Center (APHRC)

Purpose

The consultancy seeks to:

• Understand and establish staff views on issues and gain inputs and guidance into steering human resource processes and strategic direction;
• Enhance APHRC systems to deliver on APHRC’s priorities and mandate;
• Facilitate a process for staff to make their inputs and contribution in internal organization practices; and
• Establish areas where there have been significant changes, areas that have remained the same and areas that have gotten worse.

Deliverables:

• A customized staff satisfaction and engagement survey instrument in line with APHRC’s context and areas identified;
• Conduct an organization-wide survey;
• Survey report to APHRC management and Board HR Committee of findings and recommendations to address areas of improvement; and
• Hold feedback sessions with staff.

The survey scope will cover the following areas:

• Organization context – mission, vision, values, culture, guiding principles.
• Organization systems, policies and practices – HR and business integrity policies.
• Leadership and management style – including supervision.
• Opportunities for training & career development.
• Pay and benefits.
• Work environment.
• The job and working relationships.
• Performance management system.
• Internal communications.
• Work life balance.
• Retention – what will make staff stay at APHRC or choose APHRC over other prospects.
• Induction.
• Soft controls.

Interested consultants should submit their bids not later than July 7, 2023 via email to consultancies@aphrc.org and cc procurement@aphrc.org, with subject line entitled ‘Consultancy for Conducting a Staff Satisfaction and Engagement Survey - 2023’. Only shortlisted candidates will be contacted. The application should be addressed to:

The Human Resources Officer

African Population and Health Research Center, Inc.

APHRC Campus, Manga Close, off Kirawa Road, Kitisuru

P.O. Box 10787-GPO, Nairobi, Kenya.