Credit Controller at NHC Maisha(Ndonyo Healthcare)

Ndonyo Healthcare is a private hospital based in Naivasha town. We currently have branches at Gilgil, Kwa Muhia off Moi Southlake Rd Naivasha and Naivasha Town. We are currently looking for a qualified and dedicated candidate to fill the following position;

JOB TITLE: Credit Controller – Town Branch 

Duties and Responsibilities include but are not limited to:

• Ensure monthly collection targets are met to support operational and investment cash flow stability
• Oversee effective billing and accurate revenue capture processes
• Drive improvements in cash flow and working capital by ensuring timely and accurate processing of accounts receivable and proactive debt collection.
• Achieve monthly, quarterly, and annual targets for receivables collection and reduction of debtor days.
• Manage the entire credit control and debt recovery lifecycle, ensuring all processes are executed accurately, efficiently, and within established timelines.
• Proactively monitor and manage accounts, identifying and addressing overdue payments and accounts exceeding credit limits or terms.
• Conduct thorough creditworthiness assessments for new and existing customers in collaboration with relevant departments.
• Perform regular reconciliation of debtor accounts, promptly investigating and resolving discrepancies.
• Develop and present regular reports on credit control performance, including aged debtor analysis, collection forecasts, and risk assessments.
• Recommend and implement improvements to credit control policies, procedures, and customer trading terms.
• Ensure accurate and timely issuance of client statements and invoices as per agreed schedules.
• Identify, report, and help mitigate revenue leakages across all hospital billing points.
• Perform any other related duties as assigned by management

Qualifications and Requirements 

• Bachelor’s degree in Finance, Accounting, Economics, or a closely related field.
• A professional qualification such as CPA(K) is highly desirable.
• Minimum of 3 years of proven direct experience as a Credit Controller in a similar setup
• Proficiency in hospital information systems and Microsoft Excel.
• Strong communication, negotiation, and analytical skills.
• High level of integrity, accuracy, and keen attention to detail