Credit Controller Officer at Business Partner Consultants Limited (BPC)

LEADERSHIP (internal work scope , relations & reporting)

This is a performing role, reporting to the Head of Finance & Operations. The holder will be expected to have close work relationship with other teams in Finance, Sales, Business Development and Operations

CORE PURPOSE (Reason for this job)

Ensure debt collection by preparing customer debrief packages, analyse data in line with creditpoli cies, schedule client meeting, carry out debts correction, new client management and reporting to achieve a healthy credit portfolio.

CORE RESPONSIBILITIES (execution scope & focus)

• Ensuring credit and collection policies and procedures are adhered to by all stakeholders, including reporting compliance
• Manage, monitor and prepare debtor balances to ensure a reduction in debtors across the business.
• Lead in creating policies and procedures that ensure timely payments while maintaining a high level of customer retention.
• Preparing a plan with specific scheduling for timely and effective collection of all debts and customers payments.
• Liaising with customers, as well as internal personnel including the sales team to ensure communication flow, sourcing documentation required among other administrative efficiencies.
• Negotiating re-payment plans with existing debtors, documenting and follow-through.
• Resolving queries both internally and externally around outstanding invoices and all matters in credit management.
• Builds positive ethical relationship and maintain close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.
• Preparing and presenting daily, weekly and monthly debtors status reports with recommendations and proposed solutions.

JOB SPECIFICATIONS

Academic: The holder must hold a Bachelor’s degree in Finance (or related in business field) from a recognized learning institution

Experience: The holder will be required to have at least 3 years’ of relevant experience and proven performance record in leading debt collection operations and reporting

Key Competencies: Integrity, Self-managed, Goal Oriented, Drive and Time Conscious