Credit Controller at Urgent Cargo Handling Ltd

Role Purpose

The role holder will be responsible for operating and maintaining electronic surveillance through CCTV and other electronic security equipment at the security control room in a professional, efficient and effective manner.

Reports to: Credit Control Supervisor

Your Tasks and Responsibilities;

1. Continuously review all new and existing customer accounts and ensure all accounts have set credit limits and credit terms, with focus on minimizing credit exposures.
2. Assist the Finance Manager to undertake credit appraisals and make credit decisions by conducting timely assessments of customers’ credit limit using credit reference agencies to obtain company / consumer information/Asses customer history (where possible) to ensure minimal risk and providing reports as and when required.
3. Ensure that customer have valid, signed contracts and maintain the contract files.
4. Constantly evaluate compliance to the company credit procedures (as per the approved finance policy requirements) and prepare a monthly report to the Finance Manager on risky accounts and corrective measures necessary.
5. Prepare receipts for customer deposits within 48 hours of payments and credit notes to account for Withholding VAT and ensure that customer accounts have Withholding VAT fully accounted for and maintain the records in the required standards.
6. Ensure that all customers pay within the stipulated credit terms and that debt collection is done as per the collection procedures in the finance policy.
7. Manage the assigned portfolio of customer accounts and ensure timely resolution of customer queries and complaints.
8. Prepare a monthly collection dashboard indicating collection in the period under review and efficiency of each collection strategy.
9. Prepare adequate provisions for bad and doubtful debts on a quarterly basis.
10. Assist the Finance Manager to implement internal controls to enable agreed credit terms are maintained as per finance policy and contracts & quotation are in place for all customers.
11. Ensure that customer accounts are set up in a timely manner and in accordance with the laid down procedures.
12. Prepare and submit weekly and monthly collection reports to the Financial Controller.
13. Ensure that customer balances due are collected in a timely manner.
14. Ensure that credit notes that need to be issued to customers are issued in a prompt manner.
15. Ensure daily posting of transactions in customer accounts.
16. Ensure that customer statements are sent out to customers every week.
17. Perform quarterly review of credit limits and submit proposals to Financial Controller for review.
18. Provide support to contracted debt collectors in pursuing old debts.

Qualifications and Education Requirements

• Degree in Finance/ Accounting
• At least a CPA part II or CCP is desirable
• At least 3 years’ working experience in credit control in a logistics company.
• Experience in maintaining books using ERP systems
• Be a person who is honest, trust worthy with high integrity.
• Ability to organize, multitask and prioritize activities.
• Excellent Excel & MS Office computing skills
• Have analytical and problem-solving skills.
• A strong personality with excellent written and verbal communications skills.