Credit Controller-Valley Hospital, Nakuru at Rise & Learn Global

• Valley Hospital is seeking a detail-oriented and results-driven Credit Controller to manage the company’s credit control processes effectively. The successful candidate will be instrumental in optimizing cash flow by reducing debtor’s days and ensuring the timely collection of outstanding receivables. This pivotal role requires strong analytical abilities, excellent customer relationship management skills, and clear communication to maintain the financial health of the organization.

Key Duties & Responsibilities:

• Drive improvements in cash flow and working capital by ensuring timely and accurate processing of accounts receivable and proactive debt collection.
• Achieve monthly, quarterly, and annual targets for receivables collection and reduction of debtor days.
• Manage the entire credit control and debt recovery lifecycle, ensuring all processes are executed accurately, efficiently, and within established timelines.
• Proactively monitor and manage accounts, identifying and addressing overdue payments and accounts exceeding credit limits or terms.
• Conduct thorough creditworthiness assessments for new and existing customers in collaboration with relevant departments.
• Perform regular reconciliation of debtor accounts, promptly investigating and resolving discrepancies.
• Collaborate with the Revenue Assurance Manager and Finance Director to ensure appropriate provisioning for doubtful debts in line with company policy and accounting standards.
• Develop and present regular reports on credit control performance, including aged debtor analysis, collection forecasts, and risk assessments.
• Recommend and implement improvements to credit control policies, procedures, and customer trading terms.
• Ensure accurate and timely issuance of client statements and invoices as per agreed schedules.
• Professionally investigate and resolve customer payment disputes and queries to maintain positive relationships.
• Maintain accurate and organized records of all credit control activities and communications.
• Perform any other related duties as assigned by management.

Who We Are Looking For:

Minimum Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a closely related field.
• A professional qualification such as CPA(K) or CCP (Certified Credit Professional) is highly desirable.
• Minimum of 3 years of proven, direct experience as a Credit Controller or in a similar Accounts’ Receivables management role in a Financial Institution.