Credit Manager (Bilingual: English/French) – DFI Sector at Shelter Afrique

The Credit Manager is responsible for overseeing the credit-granting process within the institution, including the consistent application of a credit policy, periodic credit reviews of existing clients, and the assessment of the creditworthiness of potential clients. This role ensures that the institution’s credit risk is managed effectively, and that the organization maintains optimal cash flow while minimizing bad debt losses

Key Responsibilities:

Credit Management:

• Ensure the highest standard of credit quality through the structuring, sanctioning, monitoring and control of credit applications.
• Provide credit advisory to business, including lending criteria, credit appetite policy and process adherence.
• Implementation of credit policies and processes.
• Responsible for adherence to Governance, Compliance and Lending portfolio controls.
• Ensure conformance to policy and procedures within the Credit Function, including proactive management of agreed responsibilities for data integrity.
• Ensure no breaches to mandate and Credit limits.
• Challenge risk reward and pricing where appropriate.

Business Partnership

• Ensure that set Service Level Agreements (SLAs) and Turnaround Times (TAT) are adhered to.
• Work with business teams, providing credit coaching to ensure effective development and delivery of bespoke credit solutions for clients.
• Participate in improvement, simplification and automation of the end-to-end credit process, including credit origination, monitoring and control, post sanction activity, cost reductions.
• Client service – Supporting the business through joint client visits and support the team to address any credit matters.

Loan Management:

• Oversee and manage a portfolio of troubled or high-risk loans, ensuring timely repayment and minimizing potential losses.
• Develop and implement strategies for restructuring loans to improve their performance and reduce risk.
• Secure and manage collateral to protect the institution’s interests.
• Negotiate repayment terms with borrowers and, together with the legal department, initiate litigation when necessary to recover outstanding debts.
• Ensure all activities comply with relevant member state laws as well as the institution’s policies and procedures.
• Prepare detailed reports on loan performance and recovery efforts for senior management.

Monitor Performance:

• Actively monitor the performance of loans and recommend proactive measures to prevent loans from becoming non-performing.
• Formulate strategies for the recovery of NPLs, including initiating recovery actions and following up on the auction process.
• Ensure compliance with credit policies and regulatory requirements.
• Prepare and present periodic collection and recovery reports for management and the Board Credit Committee.
• Work closely with legal departments and external recovery stakeholders, such as court lawyers and receivers, to facilitate recovery actions.
• Provide training and support to team members to enhance their skills and effectiveness in recovery operations

Qualifications

Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• MBA and relevant professional certification (e.g., CPA, CFA, Credit Risk Certification) are preferred.

Experience:

• Minimum of eight (8) years of experience in credit management, credit analysis, or a related role in a Multilateral Development Bank or Financial Institution.
• Proven experience in managing credit risk and collections.
• Proficiency in both in English and French is preferred.

Knowledge:

• Extensive knowledge of E2E Credit Lifecycle management.
• Working knowledge of lending policies, pricing, and strategies relative to the credit function
• Good Commercial awareness and sound product and services knowledge Applicants are invited to send a letter of motivation illustrating their suitability in relation to the qualifications listed and their detailed curriculum vitae to the following address: