Credit Officer (Logbook Loans) at Umba

About The Role

We are seeking a highly motivated and detail-oriented Credit Officer to join our team. As a Credit Officer, you will play a crucial role in sourcing, managing and assessing credit applications especially logbook loans from individuals and businesses. Your primary responsibility will be to plan for and drive business growth in terms of clientele, loan portfolio and quality.

You will also evaluate creditworthiness, analyze financial data, and make informed decisions regarding loan approvals. While ensuring compliance with regulatory requirements and contributing to maintaining a high standard of customer service, you will also be responsible for developing and executing sales strategies that drive revenue for the company, and monitoring and reporting on sales goals, adjusting tactics as needed to reach them.

We invite you to join our dynamic team and contribute to the growth and success of our digital bank by playing a key role in ensuring responsible and efficient credit operations.

Responsibilities

• Process ownership: Owning and managing the sourcing, negotiating, signing, and management of logbook loan accounts.
• Evaluate credit applications: Review loan applications submitted by individuals and businesses, assess financial information, and determine creditworthiness based on established criteria.
• Conduct financial analysis: Analyze financial statements, credit reports, and other relevant data to assess the applicant’s ability to repay the loan and manage credit risk.
• Assess collateral and security: Evaluate collateral or security offered by loan applicants and determine its value and adequacy to mitigate potential credit risks.
• Verify documentation: Ensure that all required documents and information provided by applicants are complete, accurate, and comply with internal policies and regulatory guidelines
• Collaborate with stakeholders: Work closely with loan officers, underwriters, and other internal teams to gather additional information, clarify details, and ensure smooth loan processing.
• Maintain credit files: Maintain accurate and up-to-date credit files and documentation, including loan applications, financial statements, and other relevant records.
• Monitor credit portfolio: Monitor the performance of existing loans, review repayment patterns, identify potential credit concerns, and take appropriate actions to mitigate risks.
• Ensure compliance: Adhere to regulatory requirements and internal policies related to credit evaluation, loan processing, and customer data confidentiality.
• Provide exceptional customer service: Communicate effectively with applicants, providing clear explanations of credit decisions, addressing inquiries, and ensuring a positive customer experience.

Skills And Qualifications

• Bachelor’s degree in finance, accounting, or a related field. Relevant certifications or professional qualifications in credit analysis are a plus.
• Proven experience as a Credit Officer or similar role in a financial institution, preferably in a digital banking environment.
• Strong analytical skills with the ability to interpret complex financial information and assess credit risk.
• In-depth knowledge of credit evaluation techniques, loan underwriting principles, and regulatory requirements.
• Familiarity with digital banking platforms and loan management systems.
• Excellent attention to detail and strong organizational skills.
• Ability to work independently and make sound decisions within established guidelines.
• Effective communication and interpersonal skills.
• Proficiency in using financial analysis software and MS Office applications.
• Commitment to maintaining confidentiality and handling sensitive customer information ethically.
• Understanding of market trends, industry best practices, and emerging technologies in credit analysis and lending.