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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
JOB DESCRIPTION
Reporting to the Technical Lead – Integration and Contact Center Planning, the job holder will be responsible for providing technical and team leadership in planning and evolution of CRM capabilities and platforms. You will lead and inspire a team of software engineers to help in platform evolution and new features delivery to help in achievement of business targets.
RESPONSIBILITIES
QUALIFICATIONS
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