Information Management Specialist at Danish Refugee Council

Key responsibilities

Information management strategy and standards

• Contribute to the development of DRC’s project information management strategy by reviewing information needs and gaps, evaluating current information management processes and tools and drafting an information collection and management plan in support of project team.
• Ensure the compliance of information systems and process with the applicable standards and guidelines related to information management and data protection, including the Protection Information Management (PIM) standards and principles and DRC’s internal guidelines.

Data management and analysis

• Ensure effective data management by developing data collection tools and methodologies, designing and managing database systems for data management and analysis purposes.
• Ensure availability of updated and quality information for informed decision-making by DRC’s project team by identifying pertinent variables, including analysing and interpreting multiples datasets, identifying trends and patterns in protection issues and humanitarian needs affecting DRC’s populations of concerns

Information dissemination

• Draft information products such as reports, charts and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting, information sharing and advocacy.
• Design the layouts of reporting and presentation templates using graphic design programs ensuring the attractiveness and clarity of the information products.
• Contribute to the development and implementation of a dissemination plan for all information products, including the definition of standard operating procedures for clearing information products for release.

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Experience and technical competencies:

• University degree in social sciences, information technology, demography, statistics, or any related area.
• Specialized training on information management systems
• At least 3 years of relevant work experience of which at least 2 years combined field and/or headquarters experience in INGOs and/or UN agencies.
• Demonstrated experience and skills in data analysis and visualization software such as PowerBI, GIS, Tableau.
• Proven skills to analyze statistical information and ability to compile and holistically analyze diverse datasets.
• Demonstrated information management skills and demonstrated understanding of different data collection methodologies, especially in relation to protection, human rights and humanitarian assessment and monitoring data.
• Knowledge of protection-related guidelines, standards and indicators.
• Knowledge of humanitarian system, Protection cluster approach and the UN system
• Strong understanding and experience in implementing relational databases.
• Experience with handling confidential data.
• Ability to formulate IM-related technical requirements and Operating Procedures.
• Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
• Advanced Excel skills (e.g. pivot tables, functions, etc.).
• Excellent written and oral presentation skills.
• Ability to travel regularly within the region and beyond – including in conflict affected areas – potentially for up to 4 weeks at a short time notice.

Ideally, you will also have the below desirable qualifications:

• Completion of Protection Information Management (PIM) training
• Experience with HTML, PHP, ASP and/or Java is an asset.
• Experience in web design and software development is an asset.
• Previous experience of working in Somalia an added advantage