Position Description:
The DCD-Operations lead strategic and daily operations for the country platform through management, planning, and analysis. The DCD role is a combination of working directly to manage and solve operational issues and developing and overseeing a capable team of direct reports, many of whom will have their own teams. The DCD top priorities will be to:
- Lead and drive implementation of operational initiatives
- Improve program and people management capabilities across operational and project teams
- Build relationships with internal program directors to streamline and add rigor to operations
- Lead systems improvements in knowledge management, budgeting, and people management
- Ensure high levels of consistency and compliance across head office and field offices that support programmatic excellence
- Set up systems to monitor and drive program quality for the country portfolio
- Successfully manage a large team through recruiting, strong performance management and coaching, and proactive professional development.
Primary functions and responsibilities:
Strategic Planning
As part of Kenya’s Senior Management Team, the DCD will:
- Regularly review and update TechnoServe Kenya’s Country strategy, identifying opportunities to achieve targets.
- Lead strategic organizational development or technical initiatives, such as the Gender, Green Growth, or new industries and businesses TNS can support
- Lead internal communications with a goal of cohesion and engagement of staff
- Support other initiatives and priorities, as assigned by the CD
Program Quality / Monitoring & Evaluation
The DCD will review and strengthen program quality metrics, working closely with project leadership and M&E teams. In particular, the DCD will:
- Support Program Managers to update and refine work plans to ensure their projects comply with grants and contracts as well as providing tools and training for sub-grants, donor communications and M&E.
- Establish culture of data capture and application across programs
- Develop tools and templates for project leadership to leverage to maintain high quality monitoring, reporting, and learning
- Ensure accurate and timely submission of corporate measurement and donor reports
Operations & Administration
- Ensure and plan for efficient use of resources to deliver quality operations support to program teams
- Create tools and drive higher standards of people management, development, feedback, and learning
- Develop and train on strengthened knowledge management systems and processes
- Ensure efficiency and transparency of the procurement function; and provide training. Ensure systems are in place for inventory management
- Oversee contracts and relationships with security services and vendors - including IT, security procedures and equipment,
- Oversee compliance with immigration and visa regulations for all staff and visitors
- Design and oversee production of communication materials, including print and web materials in the form of articles, reports, briefs (policy), multimedia products, posters, and information packets;
Financial Planning and Reporting
Along with the Financial Controller, the DCD will:
- Lead key strategic operational decisions around organizational structures, new investments and the funding pipeline, and design tools to synthesize data
- Analyze current review and approval processes and systems, identify gaps and implement improvements
- Develop and utilize forecasting, and financial analyses to inform planning and operational decision-making
- Work with Program Managers for budgeting, financial planning and centralized reporting
- Assist with annual and mid-year budgeting processes
- Ensure timely, accurate, and useful financial and management reporting for multiple audiences, including Country Director and Program Directors, and donors/funding sources, including development or refining of financial dashboards
Basic qualifications:
- A Master’s degree in international development, business administration or other relevant discipline plus 10 years relevant professional or a Bachelors with minimum of 12 years of relevant professional and leadership experience
- Strong leadership experience, sourcing, attracting, managing, motivating, retaining their team and developing their own managers
- Technical skills and experience in the private sector, markets, and quantitative and qualitative monitoring and evaluation
Preferred Qualifications:
- Excellent oral and written communication skills essential, including report writing, presentations, and strong analytical and budgeting capabilities
- Strong financial analysis and ability to lead programs based on rigorous data analysis
- Experience working in and knowledge of Kenya and current environment
- Willingness and ability to travel domestically
- Excellent communication skills in written and spoken English; fluency in Swahili
Gmail
Yahoomail