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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Description
We are pleased to announce the subject career opportunity within DigiFarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Role Description
Reporting to the Account Accelerator the position holder is to acquire, manage and support online customers, with an objective of growing customers on the DigiFarm market place platform that will lead to demand generation & fulfillment, increase product penetration, offer first line support and meet overall NPS target.
Job Responsibilities
Revenue
Retention
NPS
Reporting
Qualifications
Note to Applicants
This is a 1yr renewable contract based on performance.
As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.
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