Role Description
This is a full-time, on-site role located in Nairobi County, Kenya. The Financial Accountant will be responsible for preparing financial statements, maintaining accurate accounting
The Legal Officer will work with Wananchi Legal & Regulatory Affairs Department, including but not limited to supporting all entities within Wananchi Group (“Wananchi Portfolio”) in
Job Responsibilities
Provide preliminary technical vision, direction and delivery expectations before any Fixed project to the home build is initiated.
To Lead timely project deliv
Job Purpose/Summary:
The position will be responsible for business analysis, report preparation for the board, business planning and modeling and budget preparation, financial analysis and forecastin
JOB PURPOSE & SUMMARY:
The candidate will be responsible for all aspects of revenue assurance including reporting, advanced data analysis, leakage management, leakage prevention and business
Job Purpose/Summary:
Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN),
Responsibilities
100% Achievement Sales revenue & Volume targets.
100% all New sales retention acquired.
Achievement of penetration targets for the area.
Ensuring that employees have t
The job holder will be expected to: –
Identify customer problems of a technical nature that are relevant for technical organization’s quality improvement.
Investigate and design ad
Job Purpose / Summary:
Shop CSR is responsible in providing professional and focused customer service both internally and externally.
Reporting to the Shops Team Leader, the shop CSR will
Key responsibilities:
Supervision of Service Support Team to ensure right Skilling
Service recovery for individual customer and customer base
Data Analysis, Reporting and Feedback
Process
Key Performance Indicators:
Compliance on Time to Repair SLA’s as defined by the company policies
All outages to be resolved within the defined SLA (Critical, Major and Minor). i.e. Pow
Job Purpose / Summary:
Shop CSR is responsible in providing professional and focused customer service both internally and externally.
Customer Support:
Customer visits shop with quer
Job Purpose / Summary: Technical Support Manager
Manage the Technical Support function in Customer Experience Department. Responsible for the service quality to the customer and resolution of
Key Roles:
Using effective communication skills
Resolving all complaints, concerns and issues in a timely and diplomatic manner
Conduct activities in a professional manner
Demonstrating kn
Description:
Reporting to the Manager – NOC, the core role of NOC Engineer will be network monitoring especially ticketing, field dispatch coordination, tracking of resolution and update, as
Key Responsibilities
Drafting, negotiating and reviewing commercial and technical contracts, leases and any other form of agreements;
Litigation management: assist in management of litigation
