Department: Customer Experience
Position Reporting to: Director, Customer Experience
Managing Others: Yes
Positions Managed:
Service Support B2C – 11
Service Support B2B – 11
Job
Department: Customer Experience
Sections: Technical Support
Reports To: Team Leader – Technical Support
Supervises: N/A
Job Summary: To provide written/email/Skype and voice/phone call techn
Job Purpose / Summary: Responsible for day to day evaluating customer account transactions for all CE functions, Provide timely billing support to customers and CE team; oversee activities that suppor
Department: Technical
Employment Status / Type: Full time
Position Reporting to: CTO
Manages Others: No
Job Purpose / Summary: Assist technical coordinator on raising requisitions, GRV of invoices
Department: Technical
Employment Status: Full time
Position Reporting to: Lead designer
Manage Others: No
Job Purpose / Summary: Increase capacity to handle design work internally
Key Roles:
Ove
Department: Technical
Location: Mombasa County
Employment Status/ Type: Permanent
Position Reporting to: Maintenance Supervisor
Job Purpose / Summary: Maintenance technicians will be responsible f
Job Purpose / Summary: Increase capacity to handle design work internally
Key Roles:
Overall: Working closely with all designers to ensure
Design GPON, HFC new and maintenance related cases.
Tur
Job Purpose / Summary: Assist technical coordinator on raising requisitions, GRV of invoices and tracking with procurement and finance.
Key Roles:
Overall: Working closely with all technical ma
Job Description
Department: Customer Experience
Location: Gateway Park
Position Reporting to: Technical Support Manager
Manages Others: No
Titles & Number of Positions Managed: N/A
Job Pur
Job Description
Department: Finance & Admin
Position Reporting to: Head Procurement & Logistics
Manages Others: Yes
Number of Positions Managed: 4
Job Purpose / Summary: To ensure opt
Position Reporting to: Sales Manager
Job Purpose / Summary: Responsible for the development and performance of all sales activities in assigned market. Establishes plans and strategies to expand the
Department: Customer Experience
Position Reporting to: Team Leader – Shops
Manages Others: No
Job Purpose / Summary: Shop CSR is responsible in providing professional and focused customer ser
Department: Finance
Position Reporting to: Head of Revenue Assurance
Job Purpose / Summary: The candidate will be responsible for all aspects of revenue assurance including reporting, advanced data
Department & Location: Finance & Admin
Reporting to: Head Accounts Payables & Treasury
Job Purpose / Summary: The AP accountant is responsible for managing the entire chain of the purcha
Job Description
Department: Programming
Position Reporting to: Managing Director
Manages Others: Yes
No of Positions Managed: 03
Job Purpose / Summary: The On Air Promo Manager responsibilities
Department: Technical
Location: Gateway Park
Employment Status: Permanent
Position Reporting to: Maintenance Supervisor
Job Purpose / Summary: Maintenance technicians will be responsible for tasks
Department: Finance and Admin
Location: Nairobi
Employment Status: Permanent
Position Reporting to: Tax Manager
Manages Others: No
Job Purpose / Summary: The tax accountant position is accountabl
Department: Team Leader, Back Office
Location: Nairobi
Position Reporting to: Head of Customer Experience
Job Purpose / Summary: Reporting to Team Leader, Back Office; the Planning & Data Analy
