Position Reporting to: Maintenance Supervisor
Job Purpose / Summary: Maintenance Technician will be responsible for tasks related with plant network maintenance on both HFC and GPON networks, inclu
Position Reporting to: CEO / COO
Manages Others: Yes
Positions Managed: Driver to the CEO
Job Purpose / Summary: Provides Executive level support to the Corporate office (CEO & COO) Manages and
Department: Customer Experience
Position Reporting to: Director, Customer Experience
Manages Others: Yes
Positions Managed:
B2C contact centres across Countries
Team Leaders
Call Centre, Shops
Job Purpose / Summary: Reporting to Head of Customer Experience, the Planning & Data Analyst is expected to turn data into information and information into insights to guide business decisions.
T
Department: Customer Experience
Location: Gateway Park
Employment Status / Type: Full-time.
Position Reporting to: Team Leader Technical Support
Manages Others: No
Job Purpose / Summary: Reportin
Department: Customer Experience
Employment Status: Permanent
Position Reporting to: Team Leader – Supervisor Shops
Manages Others: No
Job Purpose / Summary: Shop CSR is responsible in provid
Position Reporting to: Manager – IT Operations
Manages Others: No
Job Purpose / Summary: Assist in development of inhouse systems to support and complement the business
Key Roles:
Software
Department: Group Finance
Position Reporting to: Treasury and Payables Manager
Manages Others: Yes
Positions Managed: Treasury officer
Job Purpose / Summary: The Wananchi Group (WGK) is Africa&rsq
Location: Gateway Park
Employment Status / Type: Permanent
Position Reporting to: Head of Engineering
Manages Others: Yes
Titles & Number of Positions Managed: 2
Job Purpose / Summary: Repor
Position Reporting to: I.T. Manager
Manages Others: No
Job Purpose / Summary: Assist in the management of all day to day IT issues that include; LAN related activities, Office automation issues and
Department: Customer Experience
Position Reporting to: Director, Customer Experience
Managing Others: Yes
Positions Managed:
Service Support B2C – 11
Service Support B2B – 11
Job
Department: Customer Experience
Sections: Technical Support
Reports To: Team Leader – Technical Support
Supervises: N/A
Job Summary: To provide written/email/Skype and voice/phone call techn
Job Purpose / Summary: Responsible for day to day evaluating customer account transactions for all CE functions, Provide timely billing support to customers and CE team; oversee activities that suppor
Department: Technical
Employment Status / Type: Full time
Position Reporting to: CTO
Manages Others: No
Job Purpose / Summary: Assist technical coordinator on raising requisitions, GRV of invoices
Department: Technical
Employment Status: Full time
Position Reporting to: Lead designer
Manage Others: No
Job Purpose / Summary: Increase capacity to handle design work internally
Key Roles:
Ove
Department: Technical
Location: Mombasa County
Employment Status/ Type: Permanent
Position Reporting to: Maintenance Supervisor
Job Purpose / Summary: Maintenance technicians will be responsible f
Job Purpose / Summary: Increase capacity to handle design work internally
Key Roles:
Overall: Working closely with all designers to ensure
Design GPON, HFC new and maintenance related cases.
Tur
Job Purpose / Summary: Assist technical coordinator on raising requisitions, GRV of invoices and tracking with procurement and finance.
Key Roles:
Overall: Working closely with all technical ma
