Department: CUSTOMER EXPERIENCE
Position Reporting to: DIRECTOR, CUSTOMER EXPERIENCE
Manages Others: Yes
Titles & Number of Positions Managed:
Job Purpose / Summary:
Reporting to Director – Customer Experience, the Retention Manager – Zuku TV (DTH) will be responsible for customer retention in all countries of operation, with the overall responsibility of:
Key Performance Indicators:
Required Education, Skills & Experience
Other Vital Qualities
Interested candidates to send updated CV to email@example.com with the job title ”Retention Manager DTH” as the subject line not later than 24rd February 2021.
Wananchi Group is an equal opportunity employer and offers competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
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