Digital System Specialist at World Vision Kenya

Key Responsibilities:

Innovation, Development & Integration

• Create, manage, and optimize containers for the systems developed, ensuring they are tailored for peak performance, security, and scalability.
• Stay current with containerization best practices and emerging technologies.
• Implement container orchestration solutions for scalability and resilience.
• Ensure the reliability, security, and scalability of cloud-based services.
• Monitor cloud costs and resource utilization to optimize spending.
• Identify technology gaps and analyse, advise, and lead efforts to align our technology projects with market trends for enhanced efficiency and innovation.
• Design and implement robust APIs (Application Programming Interfaces) to seamlessly integrate our systems with other relevant platforms.
• Create a consolidated dashboard to facilitate data-driven decision-making by the management.
• Ensure the APIs are well-documented and accessible to relevant stakeholders.
• Analyse and advice on alignment of market technology for efficiency.
• Support digital platforms operationalization

Data Analysis, Protection & Processing Oversight

• Leverage technical expertise in data models, database design, data mining, and segmentation techniques to inform decision-making and enhance digital services.
• Develop data visualization dashboards for real-time performance monitoring
• Oversee and manage data protection compliance end-to-end, covering the entire information management cycle from data collection to secure data removal.
• Collaborate closely with the WVK Data Protection Officer to ensure compliance with data protection regulations and best practices.
• Conduct regular audits and risk assessments to identify vulnerabilities and implement necessary safeguards.
• Understand, monitor, and analyse various scripts provided by third-party vendors, especially in the context of PCI-Mastercard integration.
• Collaborate with the WVK Cloud Services Aadministrator to ensure the health, security, and efficiency of the cloud environment.
• Proactively monitor data processing workflows for anomalies and implement corrective actions

Testing and Debugging

• Develop comprehensive test plans, cases, procedures, scenarios, and scripts to rigorously assess new systems and software updates.
• Ensure that all testing activities adhere to World Vision requirements and policies

Collaboration and Documentation

• Work closely with operational sectors to develop and support Management Information System (MIS) in alignment with project requirements.
• Collaborate to ensure seamless data integration and reporting.
• Provide training and support to end-users.
• Develop a comprehensive user guide for the systems developed, providing clear and user-friendly documentation to support end-users.
• Ensure that the guide assists users in understanding and effectively utilizing the systems.
• Collaborate with IT team to facilitate automated testing in the Software Development Life Cycle (SDLC)

Other Duties

• Participate and contribute in committees and task forces as assigned from time to time
• Any other duty as assigned by the Supervisor.

KNOWLEDGE, SKILLS & QUALIFICATIONS

• Degree in Information Technology, Information Systems or equivalent discipline.
• At least 5 years of relevant experience in Database design/operations.
• Hands-on experience in designing/reviewing, developing/optimising/refactoring, and implementing new database schema/model that meets the business requirement with optimized DB performance.
• Specialized in DB performance tuning, and DB infrastructure capacity/high availability planning for very large and critical database systems.
• Subject matter expert on database technologies such as MS SQL Server and some other RDBMS MySQL, PostgreSQL.
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js
• Subject matter expert in database designs by recommending DB best practices to the application development team.
• Experience in building database projects for on-premise or cloud environments.
• Able to create complex functions, scripts, stored procedures and triggers to support application development.
• Create API and maintain architecture and systems documentation.
• Build and maintain data pipelines from internal and external databases and SaaS applications.
• Hands-on experience in cloud DB Infrastructure (AWS / MS Azure), DevOps, CI/CD deployments is an added advantage.
• Hands-on experience in NoSQL database design, development and implementation.
• Technical expertise in network, security, and application development
• Proficiency and experience in using package managers and build tools such as NPM (Node Package Manager).