Duty Manager at Aga Khan Hospital, Mombasa

Career Opportunity

Vacancy no: AKHK/NDDM/002

Overall Responsibility: Reporting to the Nursing Director, the successful candidate will be responsible coordinating all departments’ activities to ensure smooth running of the hospital and timely provision of safe and quality patient care.

Making management decisions in consultation with the Clinical leads (Medical and Nursing Director) and other departmental heads as needed. The role involves hospital coverage during the day or night as assigned.

Key Responsibilities

• Provide clinical and managerial support to staff in all departments while on duty
• Ensure effective and efficient utilization of resources by evaluating workload and staffing levels; and facilitate resource acquisition and efficient utilization in response to patient, unit and departmental needs.
• Coordinate admissions and patient placement in collaboration with finance and clinical staff.
• Facilitate discharges
• Co-ordinate patient transfers in/ out in collaboration with the clinical team, finance, and other relevant departments
• Monitor waiting times in outpatient departments such as A/E, pharmacy and Diagnostic areas and make appropriate decisions
• Facilitate off hours access to resources and supplies
• Coordinate enquiries from the public and other external agencies including press, and consult/inform the relevant head of department
• Respond to and activates disaster management plan
• Monitor bed occupancy and responds to need for beds appropriately
• Participate in development and implementation of policies for improvement of clinical practice.

Requirements

• Diploma in KRCHN or above.
• BLS certificate and other unit specific certification requirements.
• At least five years working experience in nursing practice in an acute care hospital.
• Valid Kenyan Nursing Council practice license.
• Working knowledge of a Hospital Management Information System.
• Excellent PR and Communication skills.