E-Health Medical Content Advisor at Medecins Sans Frontieres (MSF)

Tasks & Responsibilities

Strategic and Technical leadership

• Lead the development, governance and continuous improvement of medical content within MSF Ubuntu digital health systems.
• Define and maintain standardized medical indicators, datasets, metadata, clinical terminology and reporting structures.
• Review requests for new medical content and determine technical feasibility, operational relevance and alignment with organizational standards.
• Coordinate medical content validation and approval processes involving technical advisors and subject matter experts.
• Ensure medical content complies with MSF intersectional standards, medical guidelines and interoperability principles.
• Collaborate with Data Science, Epidemiology and Digital Health teams to strengthen health information systems and data governance.
• Contribute to organizational digital health strategy and innovation initiatives.
• Participate in development of digital health policies, standards and governance frameworks.
• As part of Ubuntu health department, conduct medical data analysis at portfolio level during planning and reporting cycle/s supporting Ubuntu medical operational choices and programming priorities.

Program Support

• Provide technical support to country programs regarding implementation and use of medical content within DHIS2 (Trackers/capture), EMRs and other digital platforms.
• Maintain project-specific metadata according to changing program needs.
• Support system changes, testing and deployment of medical content updates.
• Develop and maintain data collection guidance documents and metadata documentation.
• Provide expert advice on indicator definitions, reporting requirements and data interpretation.
• Support implementation of data quality improvement initiatives.
• Participate in software upgrades, user acceptance testing and rollout of new system functionality.
• Coordinate annual reporting processes including organizational indicators and strategic reporting requirements.
• Support programs in strengthening routine data use for monitoring, quality improvement and evidence-based decision-making.
• Supporting the Med-Ops cell/s and the country programs in medical programming data analysis, contributing to data driven evidence-based decision making and in strategic discussions at Med-Ops cell level.

Data Governance and Analytics

• Support implementation of medical data governance frameworks.
• Promote standardization and harmonization of medical datasets across MSF Ubuntu programs.
• Develop dashboards, visualizations and reporting tools that improve interpretation of medical data.
• Support analysis of routine health information for operational monitoring.
• Collaborate with Data Science and Epidemiology teams to improve data quality, completeness and consistency.
• Support development of indicator frameworks for monitoring program performance.
• Contribute to continuous improvement of data standards and reporting systems.

Representation and Coordination

• Represent MSF Ubuntu within MSF intersectional Digital Health, DHIS2 and Health Information System Communities of Practice.
• Participate in technical working groups related to digital health, health information systems and interoperability.
• Coordinate medical content development with advisors across technical disciplines.
• Collaborate with external partners, academic institutions and software developers where appropriate.
• Represent MSF Ubuntu in digital health conferences, workshops and technical meetings.

Capacity Building and People Management

• Support in establishing the E-health team in the upcoming years.
• Develop and maintain training materials on medical content and digital health systems.
• Deliver webinars, workshops and user training on medical data collection, reporting and data use.
• Mentor program teams on best practices in health information management.
• Support onboarding of new users and technical advisors.
• Provide second-line support for medical content related queries.
• Contribute to organizational learning on digital health and data governance.

Qualifications

Education

• Medical Doctor, Registered Nurse, Clinical Officer or other relevant health qualifications (Essential).
• Master’s degree in public health, Health Informatics, Epidemiology, Digital Health, Health Information Systems or related field (Essential).

Experience

• Minimum 5+ years of progressively responsible experience in humanitarian or public health programs (Essential).
• Demonstrated experience developing, implementing and working with DHIS2 and/or Electronic Medical Records and/or Health information systems, including medical indicators, metadata, and reporting systems (Essential).
• Experience and skilled in medical data management, analysis and visualization (Essential).
• Proven experience in supervision, mentoring, and trainings skills.
• Demonstrated experience in supervision, mentoring, and training
• Strong commitment to equity, diversity, inclusion, and continuous learning

Competencies

Technical Competencies:

• Strong knowledge of DHIS2 configuration and metadata.
• Understanding of Electronic Medical Records and health information systems.
• Medical data governance.
• Data quality management.
• Indicator development.
• Dashboard development and data visualization.
• Health data analysis.
• Microsoft Office 365.
• Excellent documentation skills.

Behavioral Competencies

• Commitment to MSF Principles.
• Strategic thinking.
• Quality orientation.
• Service orientation.
• Planning and organizing.
• Analytical thinking.
• Initiative and innovation.
• Collaboration and teamwork.
• Communication and influencing.
• Capacity building and coaching.
• Cross-cultural awareness.
• Networking and partnership building.
• Security awareness.

Language

• Excellent fluency in spoken and written English (essential); French or Arabic (An Advantage).

Conditions and Benefits:

• The role requires regular travel to countries of operation and MSF Ubuntu hubs.
• Travel at short notice may be required during emergencies, assessments or critical incidents.
• The post-holder may be required to work extended or irregular hours during crises.
• The role requires high levels of discretion, resilience, political judgement and emotional intelligence.
• The position will operate in a growing Operational Directorate and will require adaptability as MSF Ubuntu’s structures, systems and portfolio evolve.
• Job Location: The position will be based in either MSF Eastern Africa office in Nairobi (Kenya), or Johannesburg (South Africa).
• Contract: 3-year renewable, full-time contract.
• Start date: 01 October 2026.
• Annual Salary and other benefits: In line with MSF reward policy, Subject to local conditions.

If based in Nairobi, the benefits below shall apply:

• Salary: An annual salary of EUR 31,216 at HQ Grade 9 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
• Work-life balance financial benefit; ranging between EUR 620 to 1,159/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.

Other benefits include;

• Annual Leave: 25 days of annual leave per year.
• Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
• Employer Pension contribution: 10% of basic salary:
• International insurance for both medical and disability**.**
• Relocation support; based on MSF EA terms/conditions.
• Work-life balance: Daily flexi-hours and 2 days working from home possible.
• School fees benefits: for eligible dependents, based on individual & administrative status.
• Diverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.
• Career Development: MSF provides many learning resources (online learning resources, regular trainings – including language, Peer to peer learning.
• Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.
• Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.