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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Brief Description
Reporting to the Core Billing & BSS Operations Lead, the position holder will be responsible for second line support of the integration platform and related services, provide technical leadership to the support team as well as report on service performance based on an agreed upon set of metrics. He/she will also work with the planning and delivery teams to onboard new services and engage business and other stakeholders as and when required.
Key Responsibilities:
Requirements:
Closing: 29, Nov, 2022
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