Executive Director, Business Development (Retail Banking) at Antal International

Job Purpose:

• To acquire and nurture customers that are of strategic importance to the growth of the business.
• To build the bank franchise by ensuring that it becomes the bank of choice for players in the markets.
• To assure total business development for all the business areas within the country including maintaining healthy P&L position in line with the Bank’s strategic objectives.

Responsibilities

• Responsible for the Retail Banking (including branches), Digital Banking, Payments and Remittance.
• Develop sales strategies to acquire and maintain clients for Retail Banking (including branches), Digital Banking, Payments and Remittance teams.
• Develop and maintain excellent relationships with key customers and prepare various vertical market strategies to enhance growth.
• Track and monitor existing and emerging opportunities and develop alliances to ease conversion, wallet share growth and service offerings to clients/ customers.
• Prepare and document all market plans and drive to convert the plans to value.
• Analyze and prepare forecasts and estimates for various selling procedures as well as measure and assess the profitability of the relationships.
• Work closely with other/ relevant key stakeholders to drive trade and other businesses.
• Provide support to Relationship Managers/ Officers in the expansion and deepening of relationships for the bank.
• Provide required training for in-country Relationship Managers/ Officers to generate adequate value.
• Develop and secure approval for the relevant business strategies and ensure effective implementation in line with approved budget
• Manage overall performance on revenue, profitability and growth of the business lines for the Bank
• Ensure adequate resourcing at all levels of the different businesses and coach/ motivate employees to effectively execute the strategic decisions to meet corporate goals for the bank.
• Ensure desirable performance against budget.
• Ensure full compliance with regulatory and statutory requirements for the bank.
• Any other duties as may be assigned by the CEO or Board.

Key Performance Indicators (KPIs)

• Target achievement versus plan (Acquisition/ Conversion of clients per month)
• P & L position
• Customer service delivery index
• Actual market share vs. target
• Attrition rate and staff happiness index
• Brand visibility

Job Requirements

Education Requirements

• Minimum of a first degree in relevant area of discipline.
• Masters’ degree or Professional Qualification in relevant discipline is desirable

Experience

• A minimum of 17 years’ relevant banking experience of which at least 5 must be at senior management level

Competences:

Knowledge:

• Industry and market knowledge (self and customer)
• Product service knowledge (Cash Management, Credit, E-Banking, Treasury, Trade)
• Business and financial acumen
• Core Business Processes
• Regulatory Compliance Creativity & Innovation
• Relationship management
• Macro-economic environment

Key Skills:

• Excellent relationship management skills and the ability to use these to develop new business

Opportunities

• Team leadership and management skills
• Strategy formulation & Business Awareness,
• Ability to Inspire & Manage Change
• Decision Making, Problem Solving, Diversity Management.