Growth Associate at Kwara

We are seeking a highly driven Growth Associate to join our ambitious team. This role is ideal for someone who is driven by reaching goals and building customer relations, and is passionate about making a change in the fin-tech sector.

You will be responsible for growing online member activity at SACCOs using Kwara, working both with the SACCOs (B2B) as well as taking actions directly aimed at the SACCO members (B2B2C). The value of the features that are member-facing has been proven, and now it’s your responsibility to grow the adoption of those features as rapidly as possible. If this is successful, the company’s revenue from member activity can far outgrow the revenue from SaaS fees, and hence this work is one of the key pillars of the company’s strategy for the next couple of years.

On a daily basis you will:

• Chase your targets
• Build trusted relationships with clients, both at SACCO staff as well as board level
• Pitch the member-facing features and get the SACCO’s buy-in to launch them
• Negotiate fees for the member-facing features and get contracts signed
• Develop strategies to increase member adoption of the launched features
• Analyze the impact of your actions on the targets
• Engage with the Kwara Customer Success and Product teams to ensure the best possible value delivery to our customers

Requirements

We only select candidates that fit our primary criteria for growth team success at Kwara:

• Hungry: you relentlessly push yourself (and the clients) to hit your targets, and you focus on highest-impact areas
• Wins trust: you build trusted relationships with key clients quickly (incl. at senior level) and you leverage that to achieve your goals
• Analytical: you review past actions and the results that led to, in order to inform the best chances of success going forward
• Our interviews and case studies are designed to test you actively for this. You should only apply if you are ready for an intense interview process, including a take-home assessment and an in-person session at the Kwara House in Lavington, which requires preparation, role play and active engagement with our Managing Director and COO.

We also care about the below secondary requirements:

• Bachelor's degree
• At least 4 years of work experience
• Strong data analysis skills
• Intrinsic desire to learn about SACCOs and fin-tech
• Excellent verbal and written communication skills, English and Swahili
• Ability to multi-task, organize, and consistently deliver high-quality work