Head of Technical Operations at Kobby Technologies Limited

Primary Responsibilities

• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
• Project budgeting
• Provide support and advice on new potential business opportunities
• Build alliances and partnerships with other organizations
• Maintain excellent working relationships with clients to ensure their needs are met
• Identify opportunities to improve business processes and devise plans to implement these changes
• Ensuring that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Perform risk management to minimize project risks

Required Skills / Experience

• 7+ years’ experience in an IT professional consulting services firm or related
• Experience in managing implementation of Tier 1/Tier 2 ERPs
• Excellent communications and problem-solving skills
• Experience in project management software e.g. MS projects
• PMP/PRINCE2/ITIL/Lean Six Sigma certification is desirable
• Experience in leading a team
• Knowledge of Enterprise Automation solutions e.g. ERPs, DBMS, Cloud, Infrastructure
• Business acumen