Reports To: Customer Service & Logistics Director Africa
Contract type: full time, permanent
About the function:
To deliver the ambition of becoming the best performing, most trusted and respected consumer products company in the world, Diageo embarked on an initiative aimed at improving its processes, including how it manages its logistics operations. Diageo’s end-game vision is for control tower visibility and strategic decisions to be made centrally via a Centre of Excellence (COE) whilst the transactional activity will be carried out by a managed service provider all using a single leading technology platform across Africa. This is aimed at; Building and sustaining Standardization in MOVE processes, establish control of Operations through detailed codification, delivering stretch improvement targets for the markets, Disciplined application of the best in class Technology and Processes to exploit the full potential of the region, Creating a central talent pool of expert staff at an optimised cost for the diverse African market to tap skills, create growth opportunities and minimise risks associated with employee turnover and finally, create a competitive edge over companies with the best in class Supply chain operations (mostly CPGs) COE’s/Control towers for efficiency and cost effectiveness. To deliver cost effective and customer focused warehousing operations in all Diageo markets in Africa.
No budget responsibilities directly but support delivery of overall financial performance through effective & efficient system.
The Diageo market in Africa contributes 13% of Diageo’s NSV and boosts the leading growth statistics in the world. There are 8 different companies stretched on the continent with Nigeria and South Africa as the biggest. Over 1,400 SKus managed in 38 warehouses and over 79 transporters. Apart from SA, most transport and warehousing activities are manual and for the automation, and not interfaced with SAP. Tracking tools for trucks are owned and operated by 3PL and not Diageo, Transport rates are pre-negotiated, and changes attract high penalties.
About the role:
This role is to manage warehousing operations across Africa providing a service of executing operations, partnering with warehouse providers and adding value to each market in the region. The outcomes of this CoE are measured in: Cost Efficiency, Service and Collaborative and value creating relationships. He/she will also need to engage and partner with key Diageo Supply Partners (3PL’s, GDBS, resourcing partners etc.) as well as other external suppliers
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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