Head Systems and Database at Africa Nazarene University (ANU)

Job Purpose:
Responsible for designing, developing, implementing and maintaining software solutions, databases and related services to support the University’s operations.

Key Duties and Responsibilities

• Develop enterprise applications strategy, program, policy, procedures, plan, standards and guidelines.
• Design, develop, test and implement software applications and database systems.
• Coordinate the end-to-end development of enterprise applications including analysis of requirements, evaluation of existing systems, identification, coding/ programming, testing, integrating, interfacing, deploying, customizing, documentation and version control.
• Write clean, efficient and well documented code.
• Coordinate the maintenance and upgrade of existing enterprise applications, including addition of modules and development of integrations between existing systems
• Troubleshoot and provide technical support to users on enterprise applications to resolve software and database system issues as well as optimizing data base performance.
• Analyze business requirements and translate them into technical specifications.
• Work with user support to ensure resolution of 2nd level and 3rd level enterprise applications related tickets within the stipulated Service Level Agreements. Monitor and optimize enterprise applications to ensure they are running efficiently
• Work with third party providers to ensure timely implementation and restoration of enterprise applications related services.
• Train staff on the usage of enterprise applications.
• Collaborate with other team members to ensure smooth integration of software components.
• Setup and test enterprise applications backup and restore systems
• Design and allocate appropriate user roles to ensure enterprise applications security.
• Secure software and database systems by implementing appropriate security measures.
• Participate in enterprise applications audits and security administration, working closely with cybersecurity function.
• Develop and monitor the section’s annual plan and budget
• Mentor, coach and supervise subordinate staff

Academic and Professional Requirements:

• Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
• Master’s degree in Computer Science or relevant field
• Minimum of eight (8) years of relevant experience
• Relevant professional qualifications
• Member of a relevant professional body